Customer Reviews

My fiancé came home from running Saturday errands to a house stuck at 62 degrees. Every person's worst nightmare. We immediately went into problem solving mode which got us to realize the Induction Motor wasn't working. We called around to a couple of hvac contractors but most wanted to do an initial survey to determine the part needed and wouldn't be able to order nor install till Monday the earliest. That's when Indoor Comfort saved the day! We called them at 8:30pm on a Saturday and Steve called us back in minutes! Since they are a certified Carrier contractor, we were able to supply Steve with model and serial numbers to look up the part needed. He was able to determine that his guy had a new motor on his truck and could come out Sunday morning to install without any uncharge on labor. Then came the price. Sunday house calls can be steep. Steve worked with us to get his best price and even asked additional questions to realize our part was under warranty! This cut the price over 50% off! The extra initiative to helping us out, was so rewarding to us as a customer. Kevin was assigned to service us Sunday morning with an estimated arrival time of 8-9am. He showed up early, was very professional, and ironically installed the furnace in our home for the previous owners. Our heat was back up and running within minutes. We ended up being without heat for less than 12 hours all thanks to Indoor Comfort!

5 yrs post installation, during the epic cold of course, the furnace is having trouble staying on with a 3 day old filter. So not that. Called in the middle of the nite thinking I was going to leave a message. Talked to someone then! Gave what I knew and I said it could wait till the next day. So the next morning, service tech Rich came out. After checking a few things, adjusted the gas valve pressure and viola, back in business! Best part, I was ready to pay, no charge!?Still under warranty! Great service and warranty with a new furnace.

Robert did an excellent job. Very polite. He did ask me if I had any questions. He advise me that I needed a new filter for my humidifier which I had him install. I give Robert a 10 for his service to my home.

Indoor comfort is my got to for all of my HVAC equipment. I have been working with them for 20+ years. Always professional and quality workmanship at a competitive price. Steve, owner, has assembled a quality team of installers and service people. The staff in the office are always professional and polite. You can’t go wrong with Indoor Comfort. Give them a call!

Indoor Comfort installed a Carrier Furnace and Heat Pump in my 56 year old home. My 32-year old furnace finally started failing on a Sunday - one week before leaving town. Steve promptly returned my call and scheduled the job for two days later. The weather was snowing and freezing ice but his team showed on time ready to work. The furnace went into place with some slick metal work by Louis for the new filter rack. My 56 year old wiring was updated for the modern system through some rework and the and the furnace and humidifier were running and heating the home during cold outdoor temps in no time. Due to ice and snow cover, Louis and Devin returned the next day for the heat pump installation and it went in seamlessly in 4 hours. The modern HVAC equipment keeps my house warmer with less temperature peaks and valleys. The units are very quiet. All the features and benefits that Steve highlighted during the sale and quoting process are true. Should have done it sooner but couldn’t do it better. Thanks Indoor Comfort. Thanks Steve, Rich, Louis and Devin for adding another satisfied customer of many.